National Accounts Lead

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Posted on February 13, 2024


Project Desciption

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

As Headway continues to scale health plan partnerships across the US, we’re looking to hire a National Accounts Lead to both go deep with commercial teams at health plans and develop a new employer product strategy to support national accounts. Reporting to our Principal, Payer partnerships, you’ll work cross functionally with internal teams (Strategy, Product, Operations, Growth, Marketing) to creatively solve for employer needs, while also deepening external national accounts relationships to support our overall health plan partnerships and identify product opportunities.

All members of the Payer Partnerships team share the desire to strive for excellence, find creative solutions to complex problems, build deep relationships with clients, and are relentlessly focused on the outcomes of our work. If you aspire to build great things and seek the ambiguity that growth necessitates, this is the role for you.

You will:

Be responsible for the health, management, and growth of national accounts relationships across national and regional health plans
Build and grow relationships with commercial leaders at health plans benefits leaders at large employers and serve as the face of Headway
Create customized commercial solutions to deepen existing health plan partnerships
Leverage data to generate insights and identify new opportunities for partnership growth
Directly influence Headway product strategy by communicating insights from commercial teams employers, and work closely with EPD to develop a new set of employer products/services

You will love this role if:

You have a minimum of 7+ years of experience and are well versed in a role that requires deep healthcare knowledge, analytical problem solving, first-principle thinking, and operational rigor; examples include strategy, consulting, or high-growth tech start-up experience.
You bring deep exposure to payer and employer business models and economics, with experience supporting new product launches
You thrive in high-growth environments and have in-depth experience developing sales solutions and playbooks from the ground up
You are a relationship builder with excellent communication skills, and delight in forging meaningful bonds across all levels of an organization
You have demonstrated success in navigating the unknown and have sought out opportunities to dive into unfamiliar challenges, roll up your sleeves, learn new skills, and drive towards solutions.
You seek an environment that fosters individual growth through open-feedback and high-autonomy
You are motivated by the opportunity to make an impact on one of our generation’s defining problems – making quality mental healthcare both accessible and affordable.

Compensation and Benefits:

Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)

Group A: $150,000
Group B: $135,000
Group C: $120,000
Examples of cities located in each Compensation Grouping:

Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
Group C = All remaining cities

Other compensation includes: discretionary bonuses up to $30,000 annually.

Benefits offered include:

Equity Compensation
Medical, Dental, and Vision coverage
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave after you have been employed with Headway for 12 months (non-exempt employees must have worked at least 1,250 hours)
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Unlimited PTO
Employee Assistance Program (EAP)
Training and professional development

We believe a team’s strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

Originally posted on Himalayas

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